Why a Frustrated Customer Is Questioning His Own Integrity After Dissecting His Orders at the Register

The Grocery Trap: Why a Furious Customer Is Questioning Her Own Integrity After Confronting a Completely Distracted Cashier

Maybe the cashier was rude. The post The Grocery Trap: Why a Furious Customer Is Questioning Her Own Integrity After Confronting a Completely Distracted Cashier appeared first on TwistedSifter.

‘Please control your children’: California restaurateur charges parents when kids run wild

When Bay Area restaurateur You You Xue witnessed a customer changing their child’s diaper atop a communal booth in the middle of the dining room, he felt he had to put a stop to the madness. At the time of the incident, about a year ago, Xue had already been thinking that customer behavior at []

Late payments among issues for suppliers, survey finds

Cancelling perishable product orders at short notice, late payments, and a fear of backlash for reporting unfair trading practices are among the main issues suppliers encounter when dealing with grocery retailers and wholesalers.

Liberty Lifestyle: The Disappearing Art of Hospitality

From anti-social habits to rude customer service employees, manners seem to have been thrown out the door.

The Brutal Truth About Customer Loyalty That Most Business Owners Realize Too Late

Here’s how to prevent customer loyalty from disappearing overnight.

My Employee Is Making a Really Gross Accusation About Her Coworkers. She Says It’s a “Joke,” But Nobody Is Laughing.

She needs to stop!