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Traditional landlines to be turned off for another 1.69 million homes in UK — is YOURS on the list?
May 12, 2026
Posted 3 hours ago by
BT-owned Openreach will cease the sale of traditional copper landlines to an additional 1.69 million premises across the UK. This comes as part of the long-standing plan to shift away from this ageing technology in favour of broadband-powered phones.The Public Switched Telephone Network – that's the traditional copper wire system that has connected British homes for decades – will be retired on January 31, 2027.

You'll still be able to make calls on a landline phone, but the connection will travel over the internet instead of ageing copper cables.It's a dramatic shake-up that should future-proof millions of UK households, boosting call quality and spam protection. Broadband-powered landlines also offer new functionality, like the ability to place incoming calls in a queue.A total of 232 new exchange locations will be affected.This decision impacts all broadband providers like Sky, BT, TalkTalk, and Vodafone — traditional landlines in the 232 exchange locations will no longer be served. Check the latest full-fibre packages from BT BroadbandCheck the latest full-fibre packages from Sky BroadbandCheck the latest full-fibre packages from TalkTalkCheck the latest full-fibre packages from VodafoneJames Lilley, Openreach’s Managed Customer Migrations Director, said: Our programme is a vital step in accelerating the UK’s transition to a modern, full fibre future.As copper’s ability to support modern communications declines, the immediate focus is getting people onto newer, future-proofed technologies.By phasing out legacy copper-based services in areas where fibre is now widely available, we’re ensuring customers and providers move on to faster, more reliable, digital infrastructure.This move is known as a stop sell order and will be in place over the next 12 months. Openreach only implements one of these when a majority (75) of the premises connected to a particular exchange are on next-generation full-fibre broadband.While there's a long list of benefits to switching to a broadband-powered landline, the industry-wide move to these future-proofed phones has proven controversial.Broadband-powered landlines use Voice Over Internet Protocol, or VoIP, to connect your calls. If you’ve ever made a call over Wi-Fi or 5G to friends or family using WhatsApp, Skype, or Messenger, then you’re already familiar with VoIP technology. It enables several new features, like the ability to call multiple people at the same time, better call quality, the ability to block numbers, and incoming spam prevention.LATEST DEVELOPMENTSBest VPN dealsPopular Freely TV box returns to Amazon after weeks of being sold out onlineRoku brings its ultra-low-cost Netflix rival to more devices, but Britons miss out for nowGoogle is killing off free tool to check if hackers know your emailFreely strikes deal with Roku to bring Freeview replacement to more TVsPlans for a UK-wide landline switch-off were first confirmed back in late 2017 by the telecom industry itself — somewhat uniquely, this is not a Government scheme or deadline.The reason behind the shutdown stems from the ageing infrastructure, which has become expensive and difficult to maintain, and spare parts aren't even being made anymore. Thousands are still unaware of the UK landline switch-off in less than a year. There's particular concern for older people who depend on their landlines.Dan Skipper, Chief Executive Officer of Age UK Norwich, said: These changes prompt many questions for residents, and a lack of awareness may create unnecessary concern or worry, particularly for older people who are not online and rely on their landline for social connection and safety.If you're not (yet) able to get fast full-fibre broadband at your home address, you won't be impacted by this new stop sell order. You'll be able to continue using traditional copper-based landlines for now.These phone lines, known as PSTN (Public Switched Telephone Network) in industry lingo, have served as the backbone of communication across the UK in some form or another for well over 100 years. However, those who rely on these ageing landlines are quickly becoming a minority.Over the last decade, Openreach has rapidly expanded its full-fibre network. It now covers 21 million premises, some 60 of UK homes. And the BT-owned brand isn't finished yet — it's still bringing an extra 1 million homes online every three months or so. Openreach wants to reach 25 million premises by the end of 2026, and 30 million by 2030.Unsure if your address has been connected yet? Openreach offers an online postcode checker to see if you can already order a Full Fibre service, or you can check by contacting your service provider.The next 238 Openreach exchanges set to be notified for Stop Sell rulesExchange NameFarnsfieldQuornSilebyTibshelfLaytonHetton Le HoleMartonPinxtonSpofforthCudworthNew OllertonRottingdeanCastle DoningtonBlidworthNorth CarltonJarrow (JW)BilsthorpeIllingworthStrensallHarefieldCoshamDonningtonRamsbottom (RAR)ShettlestonBredilandFilton (FIO)DudleyCheethamDinsdaleGarstonNew OakleyBingleyMaltbyUpton ParkMarkyatePotters BarChurchdownPollokShawburyPolmontBrierley HillEppingCowleyWembleyStroodScotstounDunfermlineHeadingtonHalifaxParsons GreenHaworth (HFW)DarwenRadcliffe On TrentCuckoo OakNewton MearnsFarnworth (FAX)East HerringtonEarl ShiltonAtherstone (AH)WinterbourneBraunstoneKenilworthCollyhurstWigtonJedburghWester HailesLangsideGodalmingNorwich CityAberdeen Kingswells (CPO)Welwyn (WEP)Hurley (HYU)Wareham (WCG)Maryport (MJ)Cleator Moor (CJB)Farndon (FAR)Mold West (MLG/WT)Braintree (BME)Ridgewell (REW)Saint Osyth (SCI)Moreton Morrell (MXL)Slade Green (L/SG)Gravesend (GRV)Repton (RCL)Castle Douglas (CSE)Annan (AIM)Lanchester (LAM)Cockfield (CKJ)Rushyford (RYF)Epworth (EDX)Finningley (FGY)Ranskill (RKL)Keadby (KKB)Bewdley (BFX)North Berwick (NIC)Walkerburn (WRE)Drymen (DGU)Killearn (KLN)Falfield (FAD)Coleford (CKN)Bredon (BDT)Alton (AN)Southwold (SOF)Mauchline (MNK)Lochgelly (LSP)Kirkby Lonsdale (KDD)Oakham (OK)Narborough (NAG)Wrexham North (WX/N)Ruthin (RGH)Tynygongl (TGQ)Stow (XTY)Barwick In Elmet (QRT)Bearsted (BES)Woburn Sands (WSD)Great Barford (GBK)Forth (FTT)Tinto (SMW)Burnopfield (BTZ)Ebchester (ESR)Bedlington (BDN)Dudley (DYE)Corbridge (CME)Tuxford (TGE)West Haddon (WFS)Bozeat (BQZ)Machen (MAD)Swanton Morley (XEC)Martham (MHA)Terrington St John (TSJ)Warboys (WBZ)St. Michaels (SML)Burghfield Common (QBF)Stocksbridge (XJG)Bishopston (QTI)Glantawe (GLN)Crynant (ZNT)Pencader (PEC)Pembroke (PM)Knebworth (KEB)Wilmslow (WJF)Chapel En Le Frith (CES)Corsham (CMK)Borth (BKE)Henlade (HNL)Hawick (HK)Heathfield (HJV)Castleham (HCA)Camborne (CAZ)Wychbold (WYG)Whitby (WB)Needham (NK)Watton Dummy (VAO)Holme On Spalding Moor (HKA)Holbrook (HJW)Hightown (LV/HIG)Caerleon (CAA)Cockermouth (CZ)Hebden Bridge (HHF)Otham (OTM)Gourock (GHU)Folkestone (FO)Harrington (HDH)Pentyrch (PTY)Ferndale (FBX)Scartho (SCO)Birchwood (BCD)Corby (ZVY)Bloxham (BJF)Clydach (CJW)Keswick (KAP)Nelson (NSN)Measham (MSM)Ambleside (ADP)Cinderford (CIN)Treharris (TEZ)Llanfairfechan (LKU)Amble (ADN)Mundesley (MUY)Broseley (BOS)Flookburgh (FLJ)Brackley (BLO)Penclawdd (PBL)Hassocks (HSA)Braithwaite (BMG)Cardigan (CG)Tenbury Wells (TY)Waltham (WBC)Hexham (HZ)Swanage (SWK)Washingborough (WBO)Norwich West (NC/C)Tiptree (TDK)Leabrooks (UBK)Belper (BEW)Welwyn Garden (L/WG)Mablethorpe (MBT)Heckington (HHH)Stottesdon (STD)Penybont (PYT)Machrie (MAT)Pilling (PLL)Trefeglwys (TRS)Tummelbridge (TBI)Capel (CAP)Cotheridge (CZK)Hanmer (HMQ)Bratton Clovelly (YBC)Temple (TPU)Auchengray (AUR)Kilcreggan (KER)Pilning (PNG)Menmuir (MUR)Auchenmalg (AUM)Buchlyvie (QOG)Aberfoyle (AYL)Arden (ADF)Canon Pyon (ZPN)Back (BKX)Dalchreichart (DHR)Craigie (ZBV)Crosshill (CCI)Latheron (LQT)Llanfairtalhaiarn (LKT)Great Whittington (GWT)Hartburn (HBN)Penhow (PHX)Nantyderry (NTD)Madderty (MZY)Cairngorm (CGM)Plaistow (PTW)Dormans Park (DPK)Llangennith (UGI)Cynghordy (ZYY)Hilderstone (HRE)Cressage (COD)Cleehillstone (ZAE)Dunscore (DZC)Exchange LocationNewark-on-TrentBarrow upon SoarSilebyTibshelfBlackpoolHetton-le-HoleBlackpoolSouth NormantonSpofforthCudworthNew OllertonSaltdeanCastle DoningtonRainworthCarlton in LindrickJarrowBilsthorpeHalifaxStrensallGreater London – HillingdonPortsmouthTelfordGreater Manchester – BuryGlasgowPaisleyFiltonDudley (Dudley)Greater Manchester – ManchesterMiddleton St GeorgeWatfordOakley (Fife)BingleyMaltbyGreater London – NewhamMarkyatePotters BarInnsworthGlasgowShawburyPolmontBrierley HillEppingOxfordGreater London – BrentRochesterGlasgowDunfermlineOxfordHalifaxGreater London – Hammersmith and FulhamHaworthDarwenNottinghamTelfordNewton MearnsGreater Manchester – BoltonSunderlandEarl ShiltonAtherstoneBristolLeicesterKenilworthGreater Manchester – ManchesterWigtonJedburghEdinburghGlasgowGodalmingNorwichWesthillWelwynAtherstoneWarehamMaryportCleator MoorFarndon (Cheshire West and Chester)PantymwynBraintreeRidgewellSt OsythLighthorneGreater London – BexleyGravesendReptonCastle DouglasAnnanLanchesterCockfieldChilton (County Durham)EpworthFinningleyRanskillKeadbyBewdleyNorth BerwickWalkerburnDrymenKillearnCharfieldColeford (Gloucestershire)BredonAlton (East Hampshire)ReydonMauchlineLochgellyKirkby LonsdaleOakhamLeicesterWrexhamRuthinBenllechSturton by StowBarwick in ElmetMaidstoneWoburn SandsGreat BarfordForthSymingtonBurnopfieldChopwellBedlingtonCramlingtonCorbridgeTuxfordWest HaddonWollastonCaerphillySwanton MorleyMarthamTilney St LawrenceWarboysSt Michael’s on WyreBurghfield 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