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Politics
Ottawa plans to outsource air passenger complaints process amid record backlog
April 29, 2026
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Posted 3 hours ago by
MONTREAL — The federal government says it will outsource the air passenger complaints process to a third party in a bid to clear the massive backlog at the country’s transport regulator. In Ottawa’s spring economic update Tuesday, the Liberals said they plan to import a model used in Europe that sees independent adjudicators resolve complaints [] The post Ottawa plans to outsource air passenger complaints process amid record backlog appeared first on Loonie Politics.
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